0:00:07you want doors
0:00:09the view that organisational change should be democratic and character
0:00:14perhaps you subscribe to the change approach
0:00:17well as all g
0:00:20or organisation development
0:00:22in which there is vocal expression
0:00:25of concern for individual empowerment
0:00:28but participatory managerial process to use
0:00:31and care for the individuals development
0:00:34alongside organisational change
0:00:37in this article appearing in the journal of
0:00:40organisational change management
0:00:43i tried to delineate the kind of leadership
0:00:46and communication that would be expected in any democratic change initially
0:00:53first what comes to leadership
0:00:55i recommend the shared formal leader sure that i call later full
0:01:00because it should be full of leadership
0:01:04everyone can be participating
0:01:06and i just sequentially
0:01:08but collectively
0:01:10and can currently
0:01:11that is
0:01:12altogether
0:01:13and that the same time
0:01:16the actual what about the element of communication in democratic change
0:01:22well i believe it should be a shared communication
0:01:25by all those who are involved in the change activity
0:01:29where ever they may stay within me organisational bureaucracy
0:01:34the communication would
0:01:35will be coming multi party reflex of conversation
0:01:40that is captured in the model called dialog
0:01:44people drawing a dialogue provided they are interested
0:01:48in listening to one another
0:01:50and reflecting upon perspectives different from their all
0:01:55and an entertaining the prospect of being changed by what they'll or
0:02:00in often leads to collaborative action
0:02:05deliberation is closely related to dialogue
0:02:08but focuses more on decision making
0:02:11through a collective process reason reflection
0:02:15by a little equals leading to improve decisions of common concern
0:02:21putting these three ingredients together can lead to a mutuality among the parties
0:02:28based on the authenticity
0:02:30whereby they'll are just speak and listen from the heart
0:02:35people come to appreciate that the contribution is often based
0:02:40on the contributions of others
0:02:43through a dialog data controller
0:02:45how to observe their own experience
0:02:48and behavior through the is and utterances of the other
0:02:53in due course
0:02:55possibilities maybe envision
0:02:57including practice is never before imagine
0:03:02wouldn't this be in unique way
0:03:05to build more public engagement in our communities