0:00:00i
0:00:01thanks very interesting paper
0:00:03i will go through piecewise the explain you a paper and i
0:00:10you'll find more information the excel a close contact us by email
0:00:15okay let's go
0:00:18is a fist
0:00:20how to improve works well actually the context of interaction of technology such as the
0:00:25mr
0:00:27as you know work flow is often cited as the number one pain point by
0:00:30provided that right introduced technology more
0:00:33and therefore successful implementation requires not just the technical part but also culture and work
0:00:40process change
0:00:42is an example of a work flow
0:00:45in which a patient arrives at the office
0:00:48checks in at the desk sits in the waiting room gets to be examined gets
0:00:52taken care of it gets discharge this is an overall work flow for the flow
0:00:56through the whole office
0:00:59which is important to examine but one also needs to examine
0:01:02individual work close to each of these points
0:01:05why should one do this well
0:01:08there always opportunities to improve workload often work flow
0:01:13i has been stagnant in is never been examined
0:01:16so it's important opportunity to examine an improved will close
0:01:20"'cause"
0:01:22there are various factors that need to be addressed six months acoustic here
0:01:29one can also expect to obtain certain benefits
0:01:32from work so design
0:01:35some which are listed here
0:01:37importantly the ability to a che achieve consistency in the liability
0:01:42a critical
0:01:45when used to examine the work for each point in the office and to recognise
0:01:48that
0:01:49in addition
0:01:51their location will transition in and out of your office and that's another opportunity to
0:01:55examine what
0:01:57needs to
0:01:58examine and we examined local constantly of the time and needs to include every member
0:02:03of the team in this process
0:02:06i was this done well as to understand each of the steps in the system
0:02:11what each of the steps in the in the work flow
0:02:13we call these activities and for each activity one needs to understand what preceded what
0:02:19follows that and what kind accessible table
0:02:21i mean one understands this one can design work flow and what sort out using
0:02:26various kinds of icons like these
0:02:28we can software that's readily available
0:02:31problem is that these not difficult to use it also that how to
0:02:36so we design
0:02:38in this study they
0:02:40a simple method that involves
0:02:42simple and easy to read by collins
0:02:46and i'll demonstrate this using a
0:02:49magnetic order moment
0:02:51essentially these are magnus the questionable and can be round
0:02:56to design a redesign what follows one
0:03:00engaging formants team
0:03:02using this toolkit that contains various
0:03:05elements
0:03:06and
0:03:08is an example of experience
0:03:10from practise that file not only would able to improve their work flow
0:03:15they were able to help every member of the team understand their own goal
0:03:19within the greater system
0:03:21so use an example of a work flow that set up using the board of
0:03:24the magnets and this is an overview of the patients float the office for their
0:03:29opposite
0:03:31starts with the patient being registered
0:03:34by the perception person
0:03:35and they get put in the room at the time to that they put in
0:03:39the room of the medical assistant identified as
0:03:41that the patient had some light tests that we need the results or the patient
0:03:45has been image you
0:03:47then they together someday there are one of those things
0:03:51so they initiating gaelic adding that may be done by someone else
0:03:57then the patient guess to be seen by the doctor and then there are the
0:04:00steps would have to be here like such as discharge patients getting shot so that
0:04:04they need to
0:04:06but suppose that we want to change the work flow
0:04:11so we decided this data gathering is inefficient to occur the time of the patient
0:04:16right we want to do something a comprehensive planning
0:04:19so we will just take this off removing so ridiculous of some space
0:04:25here
0:04:27so we can
0:04:28revise are
0:04:31stuff a little bit
0:04:33well so that you
0:04:36the same as the simply was applied so let's put the nursing here
0:04:41than this is gonna identified before the patient arrives than those containing five
0:04:47what the needs on intensity recapping to get initiated at capturing such as good results
0:04:52and also they may do well think as well of course such as
0:04:59insert minus into the chart about what matters station needs or whatever
0:05:03so that can represent here as well
0:05:06and then selects pose a low that happens before the patient visit some of them
0:05:10here then we have the patience of right here
0:05:15we create the still
0:05:19show you work
0:05:21so that we can
0:05:23do you anything quite that one
0:05:26help seven twenty keep
0:05:28track of what changes will make why we can take pictures of the board et
0:05:32cetera
0:05:32thanks again and you have any questions please email
0:05:36thank you