i
thanks very interesting paper
i will go through piecewise the explain you a paper and i
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okay let's go
is a fist
how to improve works well actually the context of interaction of technology such as the
mr
as you know work flow is often cited as the number one pain point by
provided that right introduced technology more
and therefore successful implementation requires not just the technical part but also culture and work
process change
is an example of a work flow
in which a patient arrives at the office
checks in at the desk sits in the waiting room gets to be examined gets
taken care of it gets discharge this is an overall work flow for the flow
through the whole office
which is important to examine but one also needs to examine
individual work close to each of these points
why should one do this well
there always opportunities to improve workload often work flow
i has been stagnant in is never been examined
so it's important opportunity to examine an improved will close
"'cause"
there are various factors that need to be addressed six months acoustic here
one can also expect to obtain certain benefits
from work so design
some which are listed here
importantly the ability to a che achieve consistency in the liability
a critical
when used to examine the work for each point in the office and to recognise
that
in addition
their location will transition in and out of your office and that's another opportunity to
examine what
needs to
examine and we examined local constantly of the time and needs to include every member
of the team in this process
i was this done well as to understand each of the steps in the system
what each of the steps in the in the work flow
we call these activities and for each activity one needs to understand what preceded what
follows that and what kind accessible table
i mean one understands this one can design work flow and what sort out using
various kinds of icons like these
we can software that's readily available
problem is that these not difficult to use it also that how to
so we design
in this study they
a simple method that involves
simple and easy to read by collins
and i'll demonstrate this using a
magnetic order moment
essentially these are magnus the questionable and can be round
to design a redesign what follows one
engaging formants team
using this toolkit that contains various
elements
and
is an example of experience
from practise that file not only would able to improve their work flow
they were able to help every member of the team understand their own goal
within the greater system
so use an example of a work flow that set up using the board of
the magnets and this is an overview of the patients float the office for their
opposite
starts with the patient being registered
by the perception person
and they get put in the room at the time to that they put in
the room of the medical assistant identified as
that the patient had some light tests that we need the results or the patient
has been image you
then they together someday there are one of those things
so they initiating gaelic adding that may be done by someone else
then the patient guess to be seen by the doctor and then there are the
steps would have to be here like such as discharge patients getting shot so that
they need to
but suppose that we want to change the work flow
so we decided this data gathering is inefficient to occur the time of the patient
right we want to do something a comprehensive planning
so we will just take this off removing so ridiculous of some space
here
so we can
revise are
stuff a little bit
well so that you
the same as the simply was applied so let's put the nursing here
than this is gonna identified before the patient arrives than those containing five
what the needs on intensity recapping to get initiated at capturing such as good results
and also they may do well think as well of course such as
insert minus into the chart about what matters station needs or whatever
so that can represent here as well
and then selects pose a low that happens before the patient visit some of them
here then we have the patience of right here
we create the still
show you work
so that we can
do you anything quite that one
help seven twenty keep
track of what changes will make why we can take pictures of the board et
cetera
thanks again and you have any questions please email
thank you